DIZ AI Helpdesk
DIZ AI HelpDesk is the single point of contact for organizations that want to understand, adopt, and develop solutions based on artificial intelligence. More than a consulting service, DIZ AI HelpDesk is the gateway to the European AI ecosystem, connecting organizations with expertise, infrastructure, testing services, funding opportunities, and European initiatives.
You are in the right place if you are looking to:
Learn more about how you can integrate AI into your activity
Understand how to accelerate AI adoption in your organization
Accelerate the implementation of your projects
Collaborate with European AI infrastructures
How the collaboration starts
A simple journey, from the first self-assessment to connection with DIZ services and the European ecosystem.
Self-assessment of support needs
Free, with no commitment.
Discussion with the DIZ team
We check the eligibility of the organization and the project.
Digital, AI & cyber maturity assessments
We assess the needs and propose concrete actions.
Connection to DIZ services and the European ecosystem
You access services from DIZ or from AI infrastructures.
What does your organization aim to achieve?
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Recommended steps
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Contact the DIZ teamSupport for every maturity level
From the first steps in AI to advanced technology needs.
From AI-agnostic organizations that want to understand where to start, to teams with advanced technical needs (PoC, testing, scaling), we support companies that want to integrate or develop artificial intelligence-based solutions. We mainly address companies in the North-East Region that intend to implement new products and services, with a frontier technology component, and need access to digital infrastructure and data.
Support tailored to every stage of the AI journey.
Exploring AI opportunities
You want to understand what AI can do for your business. We start with literacy, an assessment (DMA), and a clear first roadmap.
First AI projects
You have identified a use case and want to build it: automations, agents, or a PoC that validates your idea with real customers.
Developing and scaling AI solutions
You need computing power, data, and testing at scale: training on EuroHPC/AI Factory, validation in TEFs, market readiness, and compliance.
Public institutions are not only service recipients — they are also ecosystem partners and beneficiaries of innovation.
Collaboration for innovation
Public institutions contribute to the development of the regional innovation ecosystem by defining challenges, participating in pilot projects, and facilitating collaboration between administration, academia, and companies for the development of artificial intelligence-based solutions.
Accelerating digital transformation
Through AI HelpDesk, public institutions benefit from access to expertise, assessment services, European testing infrastructures, and best practices that support the responsible adoption of artificial intelligence and the modernization of public services.
Services, infrastructure, and expertise
DIZ AI HelpDesk is the single point of contact through which organizations can access specialized services, European infrastructure, and expertise for the development and adoption of AI solutions.
How ready you are for AI
We analyze how ready your company is for AI and define a personalized development plan and access to the right services.
Validation, clarity, acceleration
We build an MVP or proof of concept (PoC) together so you can validate your project, gain clarity on direction and feasibility, and achieve technological acceleration.
Tested, measured, and compliant
We connect you with safe spaces where you can test your AI solution before launch: performance benchmarking, ethics checks (bias, transparency, data), and preparation for the EU AI Act.
From plan to fundable project
Guidance to find the most suitable funding opportunities for your profile (national funds, Horizon Europe, Digital Europe, I3, etc.) — plus connection with partners for European consortia.
Learning pathways
Training programs tailored to the real level of your company. Together, we build the skills your team needs to start and independently run the projects you want to implement.
Innovation ecosystem
We connect you with international opportunities for exchanges of experience and best practices, participation in events and delegations, and the discovery of new markets.
Behind DIZ AI HelpDesk is one of the most important European investments in artificial intelligence. Through Digital Innovation Zone, organizations can access infrastructure and initiatives developed at European level.
Supercomputers
Massive computing power to train or fine-tune large AI models and run simulations. You use it when models and data exceed your own or regional infrastructure.
Computing power and expertise
“AI Factories”, built around EuroHPC supercomputers, provide access to advanced computing resources and guidance for AI model development.
The European platform for AI resources
A European catalog of AI models, datasets, and materials. You use it to get started quickly, without building everything from scratch.
Testing and experimentation in real-life conditions
Sector-specific testing and experimentation facilities (health, agri, cities). You use them before launch to validate your solution in a real environment, not just in the lab.
Ready for regulation
We help you understand whether your solution is “high-risk”, build a clear testing plan, and direct you to an operational sandbox in the EU.
Answers to key questions
A curated library of resources on AI and regulation: guides, materials, and best practices that answer your first questions without waiting.
Connected to a major European infrastructure
Digital Innovation Zone connects organizations in the North-East Region to one of the largest public infrastructures dedicated to artificial intelligence in Europe.
Start your organization’s AI journey
Whether you are exploring artificial intelligence for the first time or already developing AI solutions, the DIZ AI HelpDesk team can guide you toward the right European expertise, infrastructure, and opportunities.